Level 2 Certificate in the Principles of Customer Service
at Professional Training Solutions Limited, Farnham · training provider
What the college says
This qualification is designed for learners who want to develop knowledge of working in a customer service environment. It is suitable for those preparing for employment or already working in roles that involve supporting customers. The course is also suitable as part of a study programme for learners interested in customer service careers.
What you need to get on
There are no formal entry requirements for this qualification. Learners must be aged 16 or over. The course is suitable for individuals interested in developing skills and knowledge needed to work in customer service roles across a range of industries.
How you are assessed
Learning a trade with tools and equipment, often in a college workshop or salon.
What this level means
The GCSE-equivalent step, and the usual route into Level 3.
Is it open to 16 to 18 year olds?
Approved for 16 to 18 study on the government's Section 96 list.
Where it runs
Professional Training Solutions Limited
Online
Who else teaches this exact qualification
Same qualification, different college. Entry requirements and how it is taught can differ a lot between them, which is the whole reason to compare.
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Nottingham · East Midlands · 16 weeks
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Wakefield · Yorkshire and The Humber · 16 weeks
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Selby · Yorkshire and The Humber · 12 weeks
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Enfield · London · 12 weeks
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Newcastle · West Midlands · 16 weeks
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Cambridge · East of England · 15 weeks
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Vision West Nottinghamshire College
Mansfield · East Midlands · 200 hours
- Their version
Bromley · London · 12 weeks