Customer Service Principles Level 2 Certificate
at Herefordshire, Ludlow, and North Shropshire College, Hereford · college
What the college says
This course enables learners to develop existing skills and gain knowledge of key areas for efficient customer service, such as communicating with customers and handling customer information.This nationally recognised qualification is suitable for anyone who is interested in customer service, working in a customer-facing role or seeking employment in the customer service industry.This course is delivered online. Studying via distance learning means you can choose when and where you study. All of our award-winning, online learning resources are of the highest quality and are designed to be engaging and interactive to keep you focused on your learning at all times.
What you need to get on
Learners must be aged 19+ and live in England to qualify for funding.
How you are assessed
Learning a trade with tools and equipment, often in a college workshop or salon.
What this level means
The GCSE-equivalent step, and the usual route into Level 3.
Is it open to 16 to 18 year olds?
The provider describes this as being for learners aged 19 and over.
Where it runs
Herefordshire, Ludlow, and North Shropshire College
Online
Who else teaches this exact qualification
Same qualification, different college. Entry requirements and how it is taught can differ a lot between them, which is the whole reason to compare.
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Nottingham · East Midlands · 16 weeks
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Heart of Yorkshire Education Group
Wakefield · Yorkshire and The Humber · 16 weeks
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Selby · Yorkshire and The Humber · 12 weeks
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Enfield · London · 12 weeks
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Newcastle · West Midlands · 16 weeks
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Cambridge · East of England · 15 weeks
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Vision West Nottinghamshire College
Mansfield · East Midlands · 200 hours
- Their version
Bromley · London · 12 weeks