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Certificate in Principles of Customer Service (RQF)

at Newcastle-under-Lyme College, Newcastle · college

Level 2Vocational and tradeCertificate16 weeksPart timeFree

What the college says

Online

What you need to get on

There are no specific entry requirements however learners should have a suitable literacy and numeracy skills to a level two programme.0

How you are assessed

Learning a trade with tools and equipment, often in a college workshop or salon.

What this level means

The GCSE-equivalent step, and the usual route into Level 3.

Is it open to 16 to 18 year olds?

Approved for 16 to 18 study on the government's Section 96 list.

Where it runs

  • NSCG Newcastle and Stafford Colleges Group - Newcastle-under-Lyme Campus

    Knutton Lane, Newcastle-under-Lyme, ST5 2GB

    DaytimeClassroom based
    Check the journey

Start dates

  • 20 September 2026 · Newcastle-under-Lyme

Who else teaches this exact qualification

Same qualification, different college. Entry requirements and how it is taught can differ a lot between them, which is the whole reason to compare.

See all 28 providers teaching it