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Distance Learning - Certificate in Principles of Customer Service (RQF)

at Isle of Wight College, Newport · college

Level 2Vocational and tradeCertificate10 hours

What the college says

This qualification is ideal for anyone who is currently working in a customer facing role, or anyone who is looking to get a job where the role involves customer service knowledge as a key component of the position.

What you need to get on

The provider has not listed entry requirements. Ask them directly, and ask what happens if your grades come out lower than expected.

How you are assessed

Learning a trade with tools and equipment, often in a college workshop or salon.

What this level means

The GCSE-equivalent step, and the usual route into Level 3.

Is it open to 16 to 18 year olds?

Approved for 16 to 18 study on the government's Section 96 list.

Where it runs

  • Isle of Wight College

    Online

Who else teaches this exact qualification

Same qualification, different college. Entry requirements and how it is taught can differ a lot between them, which is the whole reason to compare.

See all 28 providers teaching it