Principles of Customer Service L2 Certificate (DL)
at Newbury College, Newbury · college
What the college says
This qualification provides the underpinning knowledge required by those working in a range of customer service roles. Learn how to carry out tasks such as managing information and supporting events.
What you need to get on
You will be issued with an Induction Workbook during your first discussion with your tutor; this workbook will determine whether you are suitable for the course. Students should be aged 19+ and be eligible for UK adult funding.
How you are assessed
Learning a trade with tools and equipment, often in a college workshop or salon.
What this level means
The GCSE-equivalent step, and the usual route into Level 3.
Is it open to 16 to 18 year olds?
The provider describes this as being for learners aged 19 and over.
Where it runs
Newbury College
Online
Who else teaches this exact qualification
Same qualification, different college. Entry requirements and how it is taught can differ a lot between them, which is the whole reason to compare.
- Their version
London · London · 44 weeks
- Their version
Northampton · East Midlands · 10 weeks
- Their version
Access Training (East Midlands) Ltd
Nottingham · East Midlands · 1 year
- Their version
Telford · West Midlands · 1 year
- Their version
Nottingham · East Midlands · 10 weeks
- Their version
London · London · 12 weeks
- Their version
The Bournemouth and Poole College
Poole · South West · 21 weeks
- Their version
Spennymoor · North East · 7 weeks