Certificate in Principles of Customer Service (VRQ)
at Professional Development and Training Ltd, Yaxley · training provider
Ofsted rated their overall effectivenessGood2022see the detail
What the college says
The NCFE Level 2 Certificate in Principles of Customer Service is a valuable qualification designed to provide learners with the knowledge and skills required to work in customer service roles across various industries. This qualification offers a deep understanding of customer service principles, communication techniques, and strategies for handling customer interactions effectively.
What you need to get on
There are no formal entrance requirements.
How you are assessed
Learning a trade with tools and equipment, often in a college workshop or salon.
What this level means
The GCSE-equivalent step, and the usual route into Level 3.
Is it open to 16 to 18 year olds?
Approved for 16 to 18 study on the government's Section 96 list.
Where it runs
Professional Development and Training Ltd
Online
Who else teaches this exact qualification
Same qualification, different college. Entry requirements and how it is taught can differ a lot between them, which is the whole reason to compare.
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