Certificate in Principles of Customer Service (VRQ)
at Total Training Provision Limited, Barnsley · training provider
What the college says
Good customer service is crucial for any business. 96% of unhappy customers don’t ever complain - instead, 91% of them simply leave and never come back. This shows that providing good customer service and handling any issues in a professional and courteous manner is essential for a business's success.
What you need to get on
There are no formal entry requirements for this course.
How you are assessed
Learning a trade with tools and equipment, often in a college workshop or salon.
What this level means
The GCSE-equivalent step, and the usual route into Level 3.
Is it open to 16 to 18 year olds?
Approved for 16 to 18 study on the government's Section 96 list.
Where it runs
Total Training Provision Limited
Online
Who else teaches this exact qualification
Same qualification, different college. Entry requirements and how it is taught can differ a lot between them, which is the whole reason to compare.
- Their version
London · London · 44 weeks
- Their version
Northampton · East Midlands · 10 weeks
- Their version
Access Training (East Midlands) Ltd
Nottingham · East Midlands · 1 year
- Their version
Newbury · South East · 1 year
- Their version
Telford · West Midlands · 1 year
- Their version
Nottingham · East Midlands · 10 weeks
- Their version
London · London · 12 weeks
- Their version
The Bournemouth and Poole College
Poole · South West · 21 weeks