Principles of Customer Service
at North Tyneside Metropolitan Borough Council, Newcastle Upon Tyne · local authority
Ofsted rated their overall effectivenessGood2023see the detail
What the college says
This qualification provides both an ideal start in the occupation and supports progression within Customer Service. It is ideal for customer service professionals who deal with customers through one-off or routine contacts.
What you need to get on
The provider has not listed entry requirements. Ask them directly, and ask what happens if your grades come out lower than expected.
How you are assessed
Learning a trade with tools and equipment, often in a college workshop or salon.
What this level means
The GCSE-equivalent step, and the usual route into Level 3.
Is it open to 16 to 18 year olds?
Approved for 16 to 18 study on the government's Section 96 list.
Where it runs
Swans Centre for Innovation
SWANS CENTRE FOR INNOVATION STATION ROAD, WALLSEND, NE28 6HJ
DaytimeClassroom basedCheck the journey
Who else teaches this exact qualification
Same qualification, different college. Entry requirements and how it is taught can differ a lot between them, which is the whole reason to compare.
- Their version
London · London · 44 weeks
- Their version
Total Training Provision Limited
Barnsley · Yorkshire and The Humber · 8 weeks
- Their version
London · London · 12 weeks
- Their version
SOUTHEND-ON-SEA · East of England · 96 hours
- Their version
Professional Development and Training Ltd
Yaxley · East of England · 6 months
- Their version
The Education Training Collective
Stockton-On-Tees · North East · 16 weeks
- Their version
Bedford · East of England · 1 year
- Their version
Chatham · South East · 2 months