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NCFE Level 2 Certificate in Principles of Customer Service (VRQ)

at Learning Curve Group Limited, Spennymoor · training provider

Level 2Vocational and tradeCertificate7 weeksFree

What the college says

This course is ideal for anyone who works in customer service, or are looking to start their career. This includes those working in roles such as retail, hospitality and on a reception. Learn the principles of excellent customer service and how to provide a great customer experience, encouraging them to return.

What you need to get on

There are no previous qualifications required to complete this qualification. This is an entry level qualification aimed to build your skills and knowledge.

How you are assessed

Learning a trade with tools and equipment, often in a college workshop or salon.

What this level means

The GCSE-equivalent step, and the usual route into Level 3.

Is it open to 16 to 18 year olds?

Approved for 16 to 18 study on the government's Section 96 list.

Where it runs

  • Learning Curve Group Limited

    Online

Who else teaches this exact qualification

Same qualification, different college. Entry requirements and how it is taught can differ a lot between them, which is the whole reason to compare.

See all 25 providers teaching it