NCFE Level 2 Certificate in Principles of Customer Service (VRQ)
at Learning Curve Group Limited, Spennymoor · training provider
Ofsted rated their overall effectivenessGood2022see the detail
What the college says
This course is ideal for anyone who works in customer service, or are looking to start their career. This includes those working in roles such as retail, hospitality and on a reception. Learn the principles of excellent customer service and how to provide a great customer experience, encouraging them to return.
What you need to get on
There are no previous qualifications required to complete this qualification. This is an entry level qualification aimed to build your skills and knowledge.
How you are assessed
Learning a trade with tools and equipment, often in a college workshop or salon.
What this level means
The GCSE-equivalent step, and the usual route into Level 3.
Is it open to 16 to 18 year olds?
Approved for 16 to 18 study on the government's Section 96 list.
Where it runs
Learning Curve Group Limited
Online
Who else teaches this exact qualification
Same qualification, different college. Entry requirements and how it is taught can differ a lot between them, which is the whole reason to compare.
- Their version
London · London · 44 weeks
- Their version
Total Training Provision Limited
Barnsley · Yorkshire and The Humber · 8 weeks
- Their version
London · London · 12 weeks
- Their version
SOUTHEND-ON-SEA · East of England · 96 hours
- Their version
Professional Development and Training Ltd
Yaxley · East of England · 6 months
- Their version
The Education Training Collective
Stockton-On-Tees · North East · 16 weeks
- Their version
Bedford · East of England · 1 year
- Their version
Chatham · South East · 2 months