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Certificate in Principles of Customer Service (VRQ)

at Access Training (East Midlands) Ltd, Nottingham · training provider

Level 2Vocational and tradeCertificate1 yearFull timeFree

What the college says

The level 2 Diploma aims to equip you with the necessary skills and knowledge to provide quality customer service in any setting. Through this course, you will have the opportunity to learn, improve and apply your customer service skills. We'll assist you in securing a work placements to fulfill the course requirements.

What you need to get on

Entry requirements can be discussed at IAG.

How you are assessed

Learning a trade with tools and equipment, often in a college workshop or salon.

What this level means

The GCSE-equivalent step, and the usual route into Level 3.

Is it open to 16 to 18 year olds?

Approved for 16 to 18 study on the government's Section 96 list.

Where it runs

  • ACCESS TRAINING (EAST MIDLANDS) LTD - NOTTINGHAM CENTRE

    Cawley House 96 Cliff Road, Nottingham, NG1 1GW

    DaytimeClassroom based
    Check the journey

Start dates

  • 7 September 2026 · Nottingham

Who else teaches this exact qualification

Same qualification, different college. Entry requirements and how it is taught can differ a lot between them, which is the whole reason to compare.

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