Certificate in Principles of Customer Service
at Ct Skills Limited, Nottingham · training provider
Ofsted rated their overall effectivenessGood2023see the detail
What the college says
Our Customer Service free online course will support you to provide exceptional customer service which is paramount to the success of any business. If you work in customer service, this Level 2 customer service course can improve your skills and ensure that every customer has a positive experience. This course will equip you with the knowledge to meet customers' needs and offer outstanding service, while also teaching you how to leverage feedback to enhance your performance. You will also gain valuable insights into effectively marketing products and services.
What you need to get on
Aged 19+ as of 31st August 2024. Lived in the EU for 3 years. Available fully funded. Do not hold the same qualification.
How you are assessed
Learning a trade with tools and equipment, often in a college workshop or salon.
What this level means
The GCSE-equivalent step, and the usual route into Level 3.
Is it open to 16 to 18 year olds?
The provider describes this as being for learners aged 19 and over.
Where it runs
Ct Skills Limited
Online
Who else teaches this exact qualification
Same qualification, different college. Entry requirements and how it is taught can differ a lot between them, which is the whole reason to compare.
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London · London · 44 weeks
- Their version
Total Training Provision Limited
Barnsley · Yorkshire and The Humber · 8 weeks
- Their version
London · London · 12 weeks
- Their version
SOUTHEND-ON-SEA · East of England · 96 hours
- Their version
Professional Development and Training Ltd
Yaxley · East of England · 6 months
- Their version
The Education Training Collective
Stockton-On-Tees · North East · 16 weeks
- Their version
Bedford · East of England · 1 year
- Their version
Chatham · South East · 2 months