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Customer Service

at Juniper Training Limited, Wolverhampton · training provider

Level 2Vocational and tradeCertificate6 monthsFull timeFree

What the college says

This course is aimed at learners who want to pursue a career in customer service. Through a combination of face-to-face taughts lessons and a work experience placement, learners are able to develop key skills, knowledge and behaviours required to become a successful customer service assistant, and then apply these in a real life working environment. Learners will also recieve career information advice and guidance informing them about careers available in the industry. This will include attending employer talks and visiting workplaces for taster days.

What you need to get on

No entry requirements

How you are assessed

Learning a trade with tools and equipment, often in a college workshop or salon.

What this level means

The GCSE-equivalent step, and the usual route into Level 3.

Is it open to 16 to 18 year olds?

Approved for 16 to 18 study on the government's Section 96 list.

Where it runs

  • Juniper Training - Telford

    9 Hawksworth Road Central Park, Telford, TF2 9TU

    DaytimeClassroom based
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  • Juniper Training - Wednesbury

    58-59 Union Street, Wednesbury, WS10 7HD

    DaytimeClassroom based
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  • Juniper Training - Chesterfield

    The Old Head Office Dock Walk, Wheatbridge, Chesterfield, S40 2AB

    DaytimeClassroom based
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  • Juniper Training - Wolverhampton

    1st Floor, Cleveland Court Cleveland Street, Wolverhampton, WV1 3HR

    DaytimeClassroom based
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  • Juniper Training - Derby

    Office 1-5 Ground Floor Prosperity House Gower Street, Derby, DE1 1SB

    DaytimeClassroom based
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  • Juniper Training - Brierley Hill

    Ground Floor Admiral House Waterfront East, Level Street, Brierley Hill, DY5 1XG

    DaytimeClassroom based
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  • Juniper Training - Leicester

    2nd Floor Eastgate House 19-23 Humberstone Road, Leicester, LE5 3GJ

    DaytimeClassroom based
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Who else teaches this exact qualification

Same qualification, different college. Entry requirements and how it is taught can differ a lot between them, which is the whole reason to compare.