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Certificate in Customer Service (RQF)

at Three Dimensional Training Limited, Birkenhead · training provider

Level 2Vocational and tradeCertificate2 monthsFlexibleFree

What the college says

This qualification will provide learners with the knowledge that is required by employees to work in a range of different environments within a customer service role. The course will help learners to develop essential knowledge of how to carry out customer service tasks, for example managing information or supporting events.

What you need to get on

Open to all applicants in the Liverpool City Region

How you are assessed

Learning a trade with tools and equipment, often in a college workshop or salon.

What this level means

The GCSE-equivalent step, and the usual route into Level 3.

Is it open to 16 to 18 year olds?

Approved for 16 to 18 study on the government's Section 96 list.

Where it runs

  • Flexible locations

    71 London Road, Liverpool, L3 8HY

    DaytimeClassroom based
    Check the journey

Who else teaches this exact qualification

Same qualification, different college. Entry requirements and how it is taught can differ a lot between them, which is the whole reason to compare.