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IT Systems Support - Level 2 Diploma

at Capital City College Group, London · college

Level 2Vocational and tradeDiploma37 weeksFull time

What the college says

The course provides learners with the foundational knowledge and practical skills needed to install, configure, maintain, and troubleshoot ICT systems. Covering key areas such as customer support provision, computer systems, networking principles, systems architecture, web fundamentals, and ICT installation and configuration, this course equips individuals with the competence to provide effective IT support. Learners will gain expertise in hardware and software troubleshooting, network setup, system security, and web technologies. The course prepares individuals for entry-level roles like IT Support Technician, Help Desk Support, and Network Technician while also serving as a stepping stone for further education and industry certifications.

What you need to get on

You will need:Four GCSEs at grade 3 or above, including English Language and Maths or equivalent Level 1 qualificationAll applicants must have an interview and assessment to confirm that the course is suitable for them.

How you are assessed

Learning a trade with tools and equipment, often in a college workshop or salon.

What this level means

The GCSE-equivalent step, and the usual route into Level 3.

Is it open to 16 to 18 year olds?

Approved for 16 to 18 study on the government's Section 96 list.

Where it runs

Start dates

  • 2 September 2026 · London

Who else teaches this exact qualification

Same qualification, different college. Entry requirements and how it is taught can differ a lot between them, which is the whole reason to compare.

See all 9 providers teaching it