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NCFE Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality

at Learning Curve Group Limited, Spennymoor · training provider

Level 2Vocational and tradeCertificate7 weeksFree

What the college says

This course is for anyone who works within hospitality and would like to build their customer service skills to the next level. Good customer service is vital to success within the hospitality sector, it's what builds the brand and encourages customers to come back. Expand your knowledge and discover the key principles of good customer service, as well as exploring legislation and guidance relevant to the sector. This course may also be beneficial in your professional progression within your role.

What you need to get on

There are no previous qualifications required to complete this qualification. This is an entry level qualification aimed to build your skills and knowledge.

How you are assessed

Learning a trade with tools and equipment, often in a college workshop or salon.

What this level means

The GCSE-equivalent step, and the usual route into Level 3.

Is it open to 16 to 18 year olds?

Approved for 16 to 18 study on the government's Section 96 list.

Where it runs

  • Learning Curve Group Limited

    Online

Who else teaches this exact qualification

Same qualification, different college. Entry requirements and how it is taught can differ a lot between them, which is the whole reason to compare.

See all 11 providers teaching it