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Level 2 Customer Service

at Cambridge Regional College, Cambridge · college

Level 2Vocational and tradeCertificate2 weeksFlexible

What the college says

This qualification will provide you with the underpinning knowledge required by employers to work in a range of different environments in a customer service role. You will develop essential knowledge of how to carry out customer service related tasks such as how to manage information and support events.

What you need to get on

Students need to be working at Level 1 English and should have the ambition to progress into further study, or work.

How you are assessed

Learning a trade with tools and equipment, often in a college workshop or salon.

What this level means

The GCSE-equivalent step, and the usual route into Level 3.

Is it open to 16 to 18 year olds?

Approved for 16 to 18 study on the government's Section 96 list.

Where it runs

  • Cambridge Regional College

    Science Park Campus, King Hedges Road King Hedges Road, Cambridge, CB4 2QT

    DaytimeClassroom based
    Check the journey

Who else teaches this exact qualification

Same qualification, different college. Entry requirements and how it is taught can differ a lot between them, which is the whole reason to compare.