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Highfields Level 1 Award in Customer Service

at Newham College of Further Education, London · college

Level 1Stepping stonesAward1 weekPart time

What the college says

Level 1 will suit you if you have no previous experience, but are looking to develop your skills to work in the customer service industry. At this level, you will develop your knowledge and demonstrate your customer service skills. In addition, if you are already working in the sector and want to improve your skills then this course can also be a great starting point.

What you need to get on

There are no formal entry requirements but you should be at least at Level 1 in English and Entry Level 3 in Maths.

How you are assessed

Entry level and Level 1 study, English and maths retakes, and supported programmes.

What this level means

A first step that builds towards Level 2.

Is it open to 16 to 18 year olds?

Approved for 16 to 18 study on the government's Section 96 list.

Where it runs

  • East Ham Campus

    East Ham Campus High Street South, Newham, E6 6ER

    DaytimeClassroom based
    Check the journey

Who else teaches this exact qualification

Same qualification, different college. Entry requirements and how it is taught can differ a lot between them, which is the whole reason to compare.