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Award in Customer Service (RQF)

at Realise Learning and Employment Limited, Sheffield · training provider

Level 1Stepping stonesAward1 weekFree

What the college says

This course is specifically designed to help build the skills of individuals interested in working and entering into a Customer Service role. The course will give you the foundation and key skills you need to demonstrate to employers that you understand the sector and are ready to start your career. It provides you with the knowledge and understanding in customer service if you are likely to be working with customers on a daily basis as part of a job role. We usually combine this course with our employability programmes to help give you the best opportunity possible to get your career on the right track. Get in touch today and see how we can help.

What you need to get on

You must be aged 19 and over and be eligible for ESFA programmes. Our skilled and trained staff will be able to help and guide you through the process so that you understand your options and what course works best for your own needs and goals.

How you are assessed

Entry level and Level 1 study, English and maths retakes, and supported programmes.

What this level means

A first step that builds towards Level 2.

Is it open to 16 to 18 year olds?

The provider describes this as being for learners aged 19 and over.

Where it runs

  • Realise Learning and Employment Limited

    Work based

Who else teaches this exact qualification

Same qualification, different college. Entry requirements and how it is taught can differ a lot between them, which is the whole reason to compare.