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Certificate in Customer Service for Health and Social Care Settings

at Northampton College, Northampton · college

Level 2Vocational and tradeCertificate10 weeksFree

What the college says

This qualification will be suitable for learners who are interested in working with customers in the health and social care sector. This qualification is designed to act as an introduction and enable learners to develop the knowledge and understanding required to work with customers within the health and social care sector. Customers in this context refers to internal and external customers, including people who use services, their supporters, visitors, health professionals and providers of other services.

What you need to get on

You should have been living in the UK for 3 years by the start of the course. You should be over 19+ and not currently be enrolled on an apprenticeship. Access to a computer with a reliable internet connection An email account that you regularly check You need to pass a short English assessment You will need to demonstrate that you have sufficient time to study the qualification as it is expected that you will achieve within 6-10 weeks.

How you are assessed

Learning a trade with tools and equipment, often in a college workshop or salon.

What this level means

The GCSE-equivalent step, and the usual route into Level 3.

Is it open to 16 to 18 year olds?

The provider describes this as being for learners aged 19 and over.

Where it runs

  • Northampton College

    Online

Who else teaches this exact qualification

Same qualification, different college. Entry requirements and how it is taught can differ a lot between them, which is the whole reason to compare.

See all 13 providers teaching it