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Level 2 Certificate in Customer Service for Health and Social Care Settings - e-learning

at Medway Council, Chatham · local authority

Level 2Vocational and tradeCertificate2 monthsFree

What the college says

Our new qualification enhances Customer Service in Healthcare, which will support you when you are dealing with residents, families, patients and internal and external customers within the the Health ans Social Care environment. You can achieve a nationally recognised Level 2 qualification. Improve patient, family and customer experience. Further your personal and professional development. Gain positive working relationships. Improve your skills in service delivery. Increase service standards. Learn at a time that suits you without the need to attend college.

What you need to get on

An initial assessment is required prior to enrolment.

How you are assessed

Learning a trade with tools and equipment, often in a college workshop or salon.

What this level means

The GCSE-equivalent step, and the usual route into Level 3.

Is it open to 16 to 18 year olds?

Approved for 16 to 18 study on the government's Section 96 list.

Where it runs

  • Medway Council

    Online

Who else teaches this exact qualification

Same qualification, different college. Entry requirements and how it is taught can differ a lot between them, which is the whole reason to compare.

See all 13 providers teaching it