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Certificate for Introduction to Customer Service (Entry 3)

at Sps Training Solutions Limited, Stevenage · training provider

Entry levelStepping stonesCertificate2 weeksPart timeFree

What the college says

A short interactive course to give you the skills and knowledge you will need to work in a customer-facing role. This course is suitable for anyone who would like to work in a role where they are dealing with customers both internally and externally. This course is applicable across any of the customer-facing sectors.

What you need to get on

Available to learners aged 19 and above

How you are assessed

Entry level and Level 1 study, English and maths retakes, and supported programmes.

What this level means

A supported starting point if exams have not gone well yet.

Is it open to 16 to 18 year olds?

The provider describes this as being for learners aged 19 and over.

Where it runs

  • Hertfordshire

    Bowmans House Bessemer Drive, Stevenage, SG1 2DL

    DaytimeClassroom based
    Check the journey

  • Cambridegshire

    Coalwharf Road, Wisbech, PE13 2FP

    DaytimeClassroom based
    Check the journey

  • Bedford

    Bromham Road, Bedford, MK40 2BS

    DaytimeClassroom based
    Check the journey

Who else teaches this exact qualification

Same qualification, different college. Entry requirements and how it is taught can differ a lot between them, which is the whole reason to compare.