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Certificate for Introduction to Customer Service

at Cambridgeshire County Council · local authority

Entry levelStepping stonesCertificate11 monthsPart time

What the college says

City and guilds Customer Service qualification. Working with learners on their customer Service skills and knowledge across 2 weeks. We are also linking this course with local employers to increase the chances of securing a job.

What you need to get on

Basic level of Maths and English.

How you are assessed

Entry level and Level 1 study, English and maths retakes, and supported programmes.

What this level means

A supported starting point if exams have not gone well yet.

Is it open to 16 to 18 year olds?

Approved for 16 to 18 study on the government's Section 96 list.

Where it runs

Who else teaches this exact qualification

Same qualification, different college. Entry requirements and how it is taught can differ a lot between them, which is the whole reason to compare.