Skills for Working in Business, Administration & Customer Service Industries Extended Award level 1
at Leicester College, Leicester · college
What the college says
To ensure a business delivers good customer service, a broad range of skills are required throughout the whole organisation. Customer satisfaction is the key to a successful business and this course introduces and explores some of the key aspects of business administration and how they contribute to the customer experience. It is ideal for anyone looking to start a career within the business, administration and customer service sectors.
What you need to get on
There are no formal entry requirements, however, a reasonable level of literacy is required.
How you are assessed
Entry level and Level 1 study, English and maths retakes, and supported programmes.
What this level means
A first step that builds towards Level 2.
Is it open to 16 to 18 year olds?
Approved for 16 to 18 study on the government's Section 96 list.
Where it runs
City Skills Centre
Apex House 2nd Floor, Leicester, LE1 1FB
DaytimeClassroom basedCheck the journey
Only place teaching it nearby
No other provider in the directory lists this exact qualification, so there is no like-for-like comparison to make. Similar courses in business and enterprise are the next thing to look at.