Pearson Level 1 Certificate in Principles of Customer Service
at Phx Training Limited, Carlisle · training provider
What the college says
This qualification provides the underpinning knowledge required by employees to work in a range of customer service roles. Learners will have essential knowledge of how to carry out tasks such as managing information and supporting events.
What you need to get on
A diagnosed learning need at this level from assessments and no previous qualifications in this area at the same/or higher level
How you are assessed
Entry level and Level 1 study, English and maths retakes, and supported programmes.
What this level means
A first step that builds towards Level 2.
Is it open to 16 to 18 year olds?
Approved for 16 to 18 study on the government's Section 96 list.
Where it runs
PHX Training - Morecambe
53-55 Euston Rd, Morecambe, LA4 5DQ
DaytimeClassroom basedCheck the journeyPHX Training - Preston
Floor 2 Marshall House, Ringway, Preston, PR1 2QD
DaytimeClassroom basedCheck the journeyPHX Training - Blackpool
Units 12 -15, The Enterprise Centre 291-305 Lytham Road, BLACKPOOL, FY4 1EW
DaytimeClassroom basedCheck the journeyPHX Training - Barrow
P H X Training Ltd 223-229 Rawlinson Street, Barrow-in-Furness, LA14 1DW
DaytimeClassroom basedCheck the journeyPHX Training - Carlisle
PHX Training Carlisle 3-5 Victoria Place, Carlisle, CA1 1EJ
DaytimeClassroom basedCheck the journey
Only place teaching it nearby
No other provider in the directory lists this exact qualification, so there is no like-for-like comparison to make. Similar courses in business and enterprise are the next thing to look at.