NVQ Diploma in Contact Centre Operations L3
at Rewards Training Recruitment Consultancy Limited, Crawley · training provider
What the college says
This qualification is achieved while you are at work, this is why it is important to be working within your chosen career sector.It is ideal to prove your skills and knowledge, from this qualification you can progress on to a higher level.
What you need to get on
No formal requirements. Good levels of English and Maths are preferable
How you are assessed
One subject in depth, assessed largely through coursework and projects.
What this level means
The A-level-equivalent step, and what universities and employers ask for.
Is it open to 16 to 18 year olds?
Approved for 16 to 18 study on the government's Section 96 list.
Where it runs
Rewards Training Recruitment Consultancy Limited
Work based
Only place teaching it nearby
No other provider in the directory lists this exact qualification, so there is no like-for-like comparison to make. Similar courses in business and enterprise are the next thing to look at.