Skip to content
referalearnerFind my match

Level 2 Certificate in Information, Advice or Guidance (NCFE)

at South Bank Colleges, London · college

Ofsted rated their overall effectivenessGood2025see the detail

Level 2Vocational and tradeCertificate1 week

What the college says

Many job roles involve interaction with customers, clients or colleagues to inform, advise or guide them. There are many skills and techniques you can employ in order to do this effectively and in a positive manner.This nationally-recognised qualification is designed to equip you with the practical skills needed to successfully convey information, advice or guidance, in a wide range of situations and sectors. The course covers a variety of key topics crucial to providing an excellent and efficient service, including questioning, listening and communicating techniques; the importance of confidentiality; and how to overcome barriers. Whether you are already working in a role that involves the giving of information, advice or guidance, or are looking to gain the sort of valuable skills which employers are looking for, this course can help you progress on your chosen career path.This is an online course taught over 5-10 weeks, meaning you can choose when and where you study, so it offers you the flexibility to fit your studies around your existing work, training, or home-life commitments, whilst achieving agreed deadlines set by you and your tutor.

What you need to get on

4 GCSE qualifications (or equivalent) at grade D or 3 or above, or Level 1 vocational qualification, or Level 1 qualification in English.Additional Information:If you do not hold a suitable Level 1 qualification, or cannot provide evidence of one, you may still be able to enrol on this course following an initial assessment to test your level of literacy in English.

How you are assessed

Learning a trade with tools and equipment, often in a college workshop or salon.

What this level means

The GCSE-equivalent step, and the usual route into Level 3.

Is it open to 16 to 18 year olds?

Approved for 16 to 18 study on the government's Section 96 list.

Where it runs

  • South Bank Colleges

    Online

Who else teaches this exact qualification

Same qualification, different college. Entry requirements and how it is taught can differ a lot between them, which is the whole reason to compare.

See all 35 providers teaching it