Diploma in Customer Service Skills
at Intec Business Colleges Limited, Rugby · college
What the college says
The Diploma in Customer Service Skills at Level 2 is designed to provide and accredit skills and knowledge in Customer Service and will aid career progression – designed for those working in customer related roles across any business sector. The programme contributes to skills, knowledge and overall performance inline with industry needs and presents an opportunity for individuals to progress to other qualifications.
What you need to get on
None apply.
How you are assessed
Learning a trade with tools and equipment, often in a college workshop or salon.
What this level means
The GCSE-equivalent step, and the usual route into Level 3.
Is it open to 16 to 18 year olds?
Approved for 16 to 18 study on the government's Section 96 list.
Where it runs
Intec Business Colleges Limited
Work based
Only place teaching it nearby
No other provider in the directory lists this exact qualification, so there is no like-for-like comparison to make. Similar courses in business and enterprise are the next thing to look at.