Skip to content
referalearnerFind my match

Delivering Excellence in Customer Service

at Chichester College Group, Chichester · college

Not statedOther coursesOther1 dayPart time

What the college says

div Delivering Excellence in Customer Service is a practical interactive one day course designed to help delegates develop the knowledge skills and confidence needed to provide exceptional customer service. Participants will gain a clear understanding of what excellent customer service looks like in practice and how a customer focused approach can positively influence customer satisfaction loyalty and organisational success. /div p /p p The course explores effective communication techniques rapport building and service excellence helping delegates represent their organisation professionally and consistently. Participants will also examine the relationship between customer service and selling while learning practical approaches tha

What you need to get on

div This course is suitable for employees who have direct contact with customers and contribute to shaping the customer experience within their organisation. /div div It is ideal for individuals who regularly interact with customers: /div div /div ul li Face to face /li li Over the telephone /li li Through written correspondence /li li Via digital channels /li /ul div The course is particularly beneficial for staff who want to strengthen their customer service skills

How you are assessed

Short courses, awards and certificates that do not fit the main routes.

What this level means

The level was not stated in the source data.

Is it open to 16 to 18 year olds?

Age range not confirmed in the source data. Check with the provider.

Where it runs

  • Crawley College

    College Road, Crawley, RH10 1NR

    DaytimeClassroom based
    Check the journey

Start dates

  • 12 March 2027 · Crawley

Who else teaches this exact qualification

Same qualification, different college. Entry requirements and how it is taught can differ a lot between them, which is the whole reason to compare.