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Customer Service - Level 2 Award

at Bolton College, Bolton · college

Level 2Vocational and tradeAward12 hoursPart time£26

What the college says

Customer service skills are essential for all businesses, and excellent customer service skills are an in demand skill. This qualification is aimed at individuals working, or preparing to work, in a customer service role. This could be either face to face or where using the telephone is a part of their role.

What you need to get on

Successful completion of Level 1 Award in Customer Service.

How you are assessed

Learning a trade with tools and equipment, often in a college workshop or salon.

What this level means

The GCSE-equivalent step, and the usual route into Level 3.

Is it open to 16 to 18 year olds?

Approved for 16 to 18 study on the government's Section 96 list.

Where it runs

  • Deane & Derby Community Learning Centre

    Board Street Deane, Bolton, BL3 5EH

    DaytimeClassroom based
    Check the journey

Who else teaches this exact qualification

Same qualification, different college. Entry requirements and how it is taught can differ a lot between them, which is the whole reason to compare.