Customer Service
at Wiltshire Council, Trowbridge · local authority
What the college says
Customer Service 4 x 2 hour sessions Community Course This course is suitable for people that are new to customer-facing work, those returning to work or changing roles. It is also suitable for people already working in customer service who want to improve confidence and skills or anyone who want to understand customer expectations and professional communication. This is a face to face or online course where you’ll learn together and take part in practical group activities, all in a relaxed and friendly environment.
What you need to get on
To find out if you are eligible for this course, please go to: www.workwiltshire.co.uk/eligibility-criteria/
How you are assessed
Short courses, awards and certificates that do not fit the main routes.
What this level means
The level was not stated in the source data.
Is it open to 16 to 18 year olds?
Age range not confirmed in the source data. Check with the provider.
Where it runs
Wiltshire Council
Online
Who else teaches this exact qualification
Same qualification, different college. Entry requirements and how it is taught can differ a lot between them, which is the whole reason to compare.
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