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Certificate in Customer Service (RQF)

at Triage Centrum Limited · training provider

Level 2Vocational and tradeCertificate14 daysPart timeFree

What the college says

f you are great with people, then customer service could be the career pathway for you. Customer service positions are available in nearly every sector such as retail, financial services, hospitality, sport and recreation. The course will provide you with a solid introduction to the fundamentals of good customer service.

What you need to get on

The provider has not listed entry requirements. Ask them directly, and ask what happens if your grades come out lower than expected.

How you are assessed

Learning a trade with tools and equipment, often in a college workshop or salon.

What this level means

The GCSE-equivalent step, and the usual route into Level 3.

Is it open to 16 to 18 year olds?

Approved for 16 to 18 study on the government's Section 96 list.

Where it runs

  • Triage Northallerton

    Suite 30 Evolution Business Centre 6 country business park, Northallerton, DL6 2NQ

    DaytimeClassroom based
    Check the journey

  • Triage Hartlepool

    Seymour House Harbour Walk, Hartlepool, TS24 0UX

    DaytimeClassroom based
    Check the journey

  • Triage Redcar

    The Palace Hub 28-29 Esplanade, Redcar, TS10 3AE

    DaytimeClassroom based
    Check the journey

  • Triage Darlington

    Unit 1Q Enterprise House, Darlington, DL1 1GY

    DaytimeClassroom based
    Check the journey

  • Triage Middlesbrough

    Cooperative Buildings Linthorpe Road, Middlesbrough, TS1 4AT

    DaytimeClassroom based
    Check the journey

  • Triage Sunderland

    UNIT 2E NORTH SANDS BUSINESS CENTRE, SUNDERLAND, SR6 0QA

    DaytimeClassroom based
    Check the journey

Who else teaches this exact qualification

Same qualification, different college. Entry requirements and how it is taught can differ a lot between them, which is the whole reason to compare.