Certificate in Contact Centre Operations
at Triage Centrum Limited · training provider
What the college says
The purpose of this qualification is to provide you with the knowledge and understanding to progress into, or within, employment in the contact centre operations industry.
What you need to get on
The provider has not listed entry requirements. Ask them directly, and ask what happens if your grades come out lower than expected.
How you are assessed
Learning a trade with tools and equipment, often in a college workshop or salon.
What this level means
The GCSE-equivalent step, and the usual route into Level 3.
Is it open to 16 to 18 year olds?
Approved for 16 to 18 study on the government's Section 96 list.
Where it runs
Triage Northallerton
Suite 30 Evolution Business Centre 6 country business park, Northallerton, DL6 2NQ
DaytimeClassroom basedCheck the journeyTriage Sunderland
UNIT 2E NORTH SANDS BUSINESS CENTRE, SUNDERLAND, SR6 0QA
DaytimeClassroom basedCheck the journeyTriage Hartlepool
Seymour House Harbour Walk, Hartlepool, TS24 0UX
DaytimeClassroom basedCheck the journeyTriage Redcar
The Palace Hub 28-29 Esplanade, Redcar, TS10 3AE
DaytimeClassroom basedCheck the journeyTriage Middlesbrough
Cooperative Buildings Linthorpe Road, Middlesbrough, TS1 4AT
DaytimeClassroom basedCheck the journeyTriage Darlington
Unit 1Q Enterprise House, Darlington, DL1 1GY
DaytimeClassroom basedCheck the journey
Only place teaching it nearby
No other provider in the directory lists this exact qualification, so there is no like-for-like comparison to make. Similar courses in business and enterprise are the next thing to look at.