BTEC Level 2 Diploma in Customer Service
at Abletrust Care Limited, Caterham · training provider
What the college says
This Diploma is aimed at people already employed in a customer service role who can demonstrate their understanding of customer service as a competitive tool and are proactive in finding solutions both within and externally to their organisation
What you need to get on
No prior knowledge, understanding, skills or qualifications are required before learners register for this qualification.
How you are assessed
One subject in depth, assessed largely through coursework and projects.
What this level means
The A-level-equivalent step, and what universities and employers ask for.
Is it open to 16 to 18 year olds?
Approved for 16 to 18 study on the government's Section 96 list.
Where it runs
Able Trust Care
367A CROYDON ROAD, CATERHAM, CR3 6PN
DaytimeClassroom basedCheck the journey
Only place teaching it nearby
No other provider in the directory lists this exact qualification, so there is no like-for-like comparison to make. Similar courses in business and enterprise are the next thing to look at.