BTEC Certificate in Principles of Customer Service
at Rocket Training Limited, Liverpool · training provider
Level 2Applied and BTECCertificate10 monthsFlexibleFree
What the college says
For young people wanting a career in Customer Service
What you need to get on
No specific skills required.
How you are assessed
One subject in depth, assessed largely through coursework and projects.
What this level means
The GCSE-equivalent step, and the usual route into Level 3.
Is it open to 16 to 18 year olds?
Approved for 16 to 18 study on the government's Section 96 list.
Where it runs
ROCKET TRAINING LTD - KENSINGTON
ROCKET TRAINING LTD 302-304 KENSINGTON, LIVERPOOL, L7 2RN
DaytimeClassroom basedCheck the journeyROCKET TRAINING LTD - BEBINGTON SKILLS CENTRE
ROCKET TRAINING LTD 2-8 NEW FERRY ROAD, WIRRAL, CH62 1BJ
DaytimeClassroom basedCheck the journey
Only place teaching it nearby
No other provider in the directory lists this exact qualification, so there is no like-for-like comparison to make. Similar courses in business and enterprise are the next thing to look at.