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Award in Principles of Customer Service

at Triage Centrum Limited · training provider

Level 1Stepping stonesAward4 daysPart timeFree

What the college says

This qualification has been designed for learners who wish to develop skills and knowledge in Customer Service at Level 1. The primary purpose of the qualification is to prepare for further learning. However, employers can also rely on the knowledge provided as meeting nationally recognised standards for Customer Service at this level and as such the sub-purpose is to develop knowledge and/or skills in this subject area.

What you need to get on

The provider has not listed entry requirements. Ask them directly, and ask what happens if your grades come out lower than expected.

How you are assessed

Entry level and Level 1 study, English and maths retakes, and supported programmes.

What this level means

A first step that builds towards Level 2.

Is it open to 16 to 18 year olds?

Approved for 16 to 18 study on the government's Section 96 list.

Where it runs

  • Triage Sunderland

    UNIT 2E NORTH SANDS BUSINESS CENTRE, SUNDERLAND, SR6 0QA

    DaytimeClassroom based
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  • Triage Middlesbrough

    Cooperative Buildings Linthorpe Road, Middlesbrough, TS1 4AT

    DaytimeClassroom based
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  • Triage Redcar

    The Palace Hub 28-29 Esplanade, Redcar, TS10 3AE

    DaytimeClassroom based
    Check the journey

  • Triage Hartlepool

    Seymour House Harbour Walk, Hartlepool, TS24 0UX

    DaytimeClassroom based
    Check the journey

  • Triage Northallerton

    Suite 30 Evolution Business Centre 6 country business park, Northallerton, DL6 2NQ

    DaytimeClassroom based
    Check the journey

  • Triage Darlington

    Unit 1Q Enterprise House, Darlington, DL1 1GY

    DaytimeClassroom based
    Check the journey

Who else teaches this exact qualification

Same qualification, different college. Entry requirements and how it is taught can differ a lot between them, which is the whole reason to compare.